LEGAL
Last updated: May 2026
We collect information you provide when registering for an account, including name, email address, and payment information. We also collect usage data such as API call logs, delivery reports, and account activity to provide and improve our services.
We use collected information to provide, maintain, and improve our services, process transactions, send service notifications, prevent fraud and abuse, and comply with legal obligations. We do not sell your personal information to third parties.
Your data is stored on secure servers within the European Union. We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest. Access to personal data is restricted to authorized personnel only.
We retain account data for the duration of your account and up to 2 years after account closure. Call and message logs are retained for 90 days by default. You may request deletion of your data at any time by contacting us.
We work with carrier partners to deliver verification traffic. These partners process phone numbers as required to complete deliveries. We do not share personally identifiable information beyond what is necessary for service delivery.
Under GDPR and applicable privacy laws, you have the right to access, correct, or delete your personal data, to restrict or object to processing, and to data portability. To exercise these rights, contact us at info@betatel.com.
We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect service functionality.
For privacy-related inquiries, contact our Data Protection Officer at info@betatel.com.